When using Repair Ally, you’ll choose between two options:
Create a Diagnostic Plan
Get Repair Information
Choosing the right one ensures you get the most accurate and useful guidance.
🧠 Create a Diagnostic Plan
Use this when you’re not 100% sure what’s wrong
A Diagnostic Plan helps you identify the root cause of a problem.
It’s best for situations like:
“My car won’t start”
“It’s making a strange noise”
“I have a check engine light, but I’m not sure why”
“I replaced a part, but the issue is still happening”
What you’ll get:
Step-by-step diagnostic tests
Guidance on what to check and in what order
Time, difficulty, and tool estimates
A structured path to confirm the true issue
👉 Think of this as: “Help me figure out what’s wrong.”
🛠 Get Repair Information
Use this when you already know the issue
Repair Information helps you complete a known repair.
It’s best for situations like:
“I know the alternator is bad”
“I need to replace brake pads”
“The diagnostic plan already confirmed the issue”
What you’ll get:
Repair instructions and guidance
Parts, tools, and supply lists
Tips to complete the job correctly
👉 Think of this as: “I know the problem – help me fix it.”
🤔 Not Sure Which to Choose?
If there’s any uncertainty, start with a Diagnostic Plan.
It’s designed to:
Prevent misdiagnosis
Avoid unnecessary part replacements
Save time and money in the long run
Once the root cause is confirmed, you can move to Repair Information to complete the job.
💡 Pro Tip
Even if you have a trouble code or a strong guess, it’s often worth running a Diagnostic Plan first.
Codes and symptoms don’t always point to the true root cause – Repair Ally helps you confirm it before you repair it.